SmileDirect sues big insurer over coverage denials

SmileDirectClub executives have filed lawsuits against two Delta Dental plans over the insurance carriers’ alleged reluctance to cover teledentistry services.

The complaints by Nashville-based SmileDirect, which has been aggressive in court over other licensing and intellectual property matters, say Delta Dental affiliates based in Illinois and California are acting in bad faith and breaching their responsibilities as an insurer by not covering clear aligner services their policies say they should.